Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (305) 573-9010 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
At Drimmers Appliances, we want you to be confident in your purchase. We strongly encourage you to review product specifications, measurements, and installation requirements before placing your order. Our team is here to answer questions and help ensure you make the right choice the first time.
That said, we understand that sometimes things don’t go as planned. Below is our return policy outlining how returns are handled and what qualifies.
We take shipping seriously, but appliances are large, and delicate. Please follow these steps:
Important: After you sign for and accept an item, you are responsible for any damage claims not reported within 24 hours.
Most products come with a manufacturer warranty. If your product is defective:
If a residential appliance is installed in a commercial setting or moved outside the continental U.S., the manufacturer warranty may be void.
Returns are accepted under the following conditions:
We do not accept returns on:
We reserve the right to refuse a return if the product:
Need help with a return?
Reach us at orders@drimmersUSA.com or call 305-573-9010.
We’re here to help make your experience with Drimmers as smooth as possible.